CONTACT US
Linen Aura is an online retail brand operated by JM Highridge Global LLC, a limited liability company registered in the State of Wyoming, United States.
We are committed to providing clear and accessible customer support for orders, shipping, returns, refunds, product questions, and general enquiries.
Customer Support
Email: support@jmhighridgeglobal.com
Website: www.jmhighridgeglobal.com
Customer Support Hours:
Monday to Friday
9:00 AM to 5:00 PM Atlantic Standard Time
We aim to respond to customer enquiries as promptly as reasonably possible.
Business Information
Brand: Linen Aura
Legal business: JM Highridge Global LLC
Registered business address:
30 N Gould St
Sheridan, WY 82801
United States
JM Highridge Global LLC is a U.S.-registered company.
Our e-commerce operations are managed internationally, including from Trinidad and Tobago.
The Wyoming address above is our registered business address and is not a customer-facing retail store, product warehouse, fulfillment centre, or general return location.
Orders may be processed and fulfilled through approved third-party suppliers, warehouses, and logistics partners located in different countries.
Returns
Please do not send products to our Wyoming registered business address unless our customer support team has specifically instructed you to do so.
Because products may be fulfilled from different approved locations, the appropriate return address may vary depending on the product and original fulfillment location.
Please contact:
before arranging any return.
Order Enquiries
When contacting us about an existing order, please include:
- Your full name
- Order number
- Email address used when placing the order
- A brief description of the issue
For damaged, defective, or incorrect items, please also include clear photographs where relevant.
Contact Form
You may also use the contact form on this page to send us a message.